If your basic phone is already lost, there isn't a way to track it. We recommend you suspend your service to prevent unauthorized use until you find the phone or activate a different one. You can also go to the My Usage page in My Verizon to see if the phone has been used since it was lost.
If you're unable to find your phone using the instructions above, refer to our How to Replace Your Device page for next steps.
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Android is a trademark of Google, Inc. Apple and iPhone are trademarks of Apple, Inc.
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Windows is a registered trademark of Microsoft Corporation in the United States and other countries. All rights reserved. How to find your phone or tablet.
Select a topic below to see instructions on Google's website about how to set up and use Android Device Manager: Turn Android Device Manager on or off Find, lock or erase a lost device. Learn how to set up Find my iPhone from Apple's website so you can: Locate your phone on a map Note: The current location of your device s displays if it has Location services turned on. Play a sound on your device Use Lost Mode to lock and track your device Erase your device Use Activation Lock to make it more difficult for someone to use or sell your device.
Enter a password if prompted. Enter a message and a recovery phone number if you like. Click LOCK when prompted. Method 2. Open the Find My Mobile website. It's in the middle of the page. Enter your account login information.
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Type in your Samsung email address and password. Check the "I'm not a robot" box. It's near the bottom of the page. Select your Samsung. Click the phone that you want to lock down to do so. Review the Samsung Galaxy's location. Once the Samsung Galaxy's location loads, it will display in the middle of the page. Lock down your Samsung. You may find this option on the left side of the page.
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This will prevent you from being able to track it anymore. Method 3. Open Google Maps. This will open the Google Maps page. If you aren't logged into your Google Account, click the blue Sign in button in the upper-right corner of the page, then enter the email address and password for the Google Account that you use on your Android.
If you aren't signed into the same account that you use on your Android, click the profile icon in the upper-right side of the page, click Add account , and sign into the proper account with your email address and password. It's in the upper-left corner of the page. A pop-out menu will appear on the left side of the page. Click Your timeline. This option is near the bottom of the pop-out menu. Doing so brings up the location history menu.
Select a date.
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Review the Android's location history. Keep in mind that you won't be able to see your Android's location history if the person who stole it turned off your Android. Change the date if necessary. If your Android has been gone for more than one day, click the DAY box again and select the next day, then review the location history for that day. Ask your carrier about your phone's IMEI number.
It should be on record in their files.
Yes No. Not Helpful 33 Helpful Can you track your phones location if it is not connected to a network? You can go to the police station with your IMEI and they will track it for you. Please note that the person with the phone might get arrested as cellphone theft is a serious crime. Not Helpful 45 Helpful You can't find your phone unless it's fully switched on. You just have to wait for the person who stole it to switch it on again before you can track it down.
Not Helpful 2 Helpful Not Helpful 61 Helpful Usually you can call their number as all cell phone providers have an number that you can call. Do an internet search and you should be able to quickly find it. Not Helpful 26 Helpful You can't find your phone unless it's fully switched on, you just have to wait for the person who stole it to switch it on again and then you could track it down. Not Helpful 35 Helpful Contact law enforcement, they may be able to trace your phone by its IMEI number.
How to Locate a Samsung Phone
Not Helpful 19 Helpful I lost my phone on the 2nd of May , but I was trying to view the timeline but it's useless because there's no record, what can I do? If the phone is an android, you can go on your computer and search "Find My Device. Apple has a similar find my device app as well. Not Helpful 22 Helpful